Privacy Policy

Luxaudica turns sound into visuals on your Mac. This policy covers the app first, and then this website, which is a separate thing with separate answers. The short version: your audio is analyzed entirely on your Mac and never leaves it.

Your audio stays on your device

Luxaudica captures audio — system playback, an app, a browser tab, or a microphone / line-in you choose — only to analyze it in real time and paint the visuals. That analysis happens in memory, frame by frame, and is not written down: the frames it produces are drawn and discarded.

One thing does put audio into a file, and only you can start it. When you use the app's own recorder, Luxaudica writes a QuickTime movie into a folder of its own inside your Movies folder, and that movie carries an AAC audio track of what was playing alongside the picture — a recording of a music visualizer without its music would be of little use to anyone. That file is yours. It is written to your Mac, Luxaudica has no way to upload it, and deleting it is the end of it.

What holds without exception is where your audio goes, which is nowhere. It is never transmitted off your Mac, and never sent to us or anyone else — not the sound, not the analysis of it, and not any recording you choose to make of it.

The app reports nothing

Luxaudica sends us nothing about you, and nothing about what you do with it. We don't track your usage, build a profile of you, or record what you listen to or display.

The app does contain an analytics SDK, switched off — we would rather write that down here than have you find it in the bundle. Two things ship in a state that stops it: it has no project key, and it has a master switch that every reporting path checks before it does anything. Both would have to change before it could produce a single event, and both are quoted with the lines they come from on the security page. If we ever do switch it on, this page changes before the build does.

What's stored on your Mac

Your settings, saved looks, MIDI/OSC mappings, and trial / license status are stored locally in the app's Application Support folder. That licensing record — the date Luxaudica first ran on this Mac, whether it is licensed, and, once you buy, your license key and the seat it activated — is also mirrored into your login Keychain, so that deleting the app's data folder doesn't hand out a fresh unmarked week or drop a license you paid for. Both copies stay on your device; nothing here is sent to us, apart from the one-time key check described below.

When Luxaudica uses the network

Luxaudica is otherwise offline. It reaches the network only for:

• Software updates. The app checks for new versions. That request reaches the update server and necessarily includes your IP address and the app version, like any download. No audio or personal content is sent. You can decline an update.
• License activation. If you buy a license, the license key you enter is sent once to our checkout / licensing provider to verify it. Nothing else about you is transmitted.
• Optional integrations. If you enable OSC or the local control endpoint, those exchange control messages on your own machine or local network only. They send no data to us.

About this website

Everything above is about the app. This website is not the app, and it does measure its visitors — we would rather write that here than let you find it in your browser's network tab. None of it can see your audio, your settings or anything Luxaudica does on your Mac.

• PostHog — product analytics. It records which pages you view and which links and buttons you click, along with what any web request already reveals: your browser, your screen size, your IP address and the page that sent you here. It keeps a random identifier in your browser so that a second visit counts as the same person rather than a new one.
• Errors on these pages. When a page here hits a JavaScript error, PostHog is sent a report of it — the kind of error, the message it carried, and the address of the page it happened on, alongside the same browser and IP details every request above already reveals. It arrives switched on by default with the analytics rather than by a choice of ours, which is exactly why it is worth writing down.
• Cloudflare Web Analytics — a pageview count, and nothing else. It loads only on luxaudica.com itself. It is here as a cross-check: content blockers hide a good deal of PostHog, and without a second count we cannot tell a quiet week from a blocked one.
• After a purchase. The page you land on after checkout runs a deliberately crippled copy of PostHog — no click tracking, no pageview, no session recording — and sends exactly one event: that a purchase completed, with the payment reference, whether a licence key came back with it, and the payment status. Your licence key and your email address are never part of it. That page removes them from its own address bar before any analytics loads at all, so they reach neither us nor anyone we use. The address itself is typed on Dodo Payments' own checkout page, never on a page here — no form on this site asks for an email — and it stays with Dodo as the customer record your licence key is issued against. That checkout is the one place in Luxaudica's licensing life where an email address exists at all.
• Writing to us about several rooms or sites. The enquiry page at luxaudica.com/enquiry has no form on it. It opens a draft in your own mail app with a few headings already filled in — your name, your email, your organisation, roughly how many sites or screens, and what you need — and you send it from there. It goes to luxaudica@chainframe.com, a mailbox we read. Nothing you write passes through this website, so we have none of it until you press send in your own mail app; nothing is added to the draft that you cannot see; and what you write never reaches the analytics above. Analytics does see that you visited that page, and that a link on it was clicked, the same way it sees every other page and link — it cannot see the message. Your message stays in that mailbox so we can answer it. You are not put on any list, there is no automatic reply, and your message is not passed to anyone else.

Ordinary content blockers stop both of the tools above, and the site behaves exactly the same without them. Nothing here is used for advertising.

Children

Luxaudica is a general-audience creative tool and is not directed at children.

Changes to this policy

We may update this policy as the app evolves; the “Last updated” date above always reflects the current version.

Contact

Questions about privacy? Reach us through luxaudica.com.